Privacy Policy

1. Introduction

This Privacy Policy outlines how Toffa Clothes collects, uses, and protects your personal data. We are committed to complying with the UK General Data Protection Regulation (GDPR) and the EU General Data Protection Regulation (GDPR). This policy applies to all customers who engage with our tailoring and fashion services.

2. Data Collection

We collect personal data necessary to provide our services, including but not limited to:

Name
Contact information (address, phone number, email address)
Measurements
Clothing preferences
Payment details (processed securely)
Order history

3. Legal Basis for Processing

We process your personal data based on the following legal bases:

Contractual Necessity: Processing is necessary for the performance of a contract with you (e.g., tailoring services).
Consent: We may process your data based on your explicit consent (e.g., for marketing communications).
Legal Obligation: We may process your data to comply with legal obligations.
Legitimate Interests: We may process your data based on our legitimate interests, provided your rights and freedoms are not overridden.

4. Data Use

We use your personal data for the following purposes:

To provide tailoring and fashion services.
To communicate with you regarding your orders and appointments.
To process payments.
To maintain customer records.
To improve our services.
To comply with legal obligations.
If consent is provided for marketing purposes.

5. Data Sharing

We are committed to protecting your privacy. We will never share your confidential information with third parties without your explicit consent, except in the following limited circumstances:

To comply with legal obligations.
With service providers who assist us in providing our services (e.g., payment processors), who are bound by strict confidentiality agreements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights

Under the UK and EU GDPR, you have the following rights:

Right to Access: You have the right to request access to your personal data.
Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data.
Right to Restriction of Processing: You have the right to request restriction of processing.
Right to Data Portability: You have the right to receive your data in a portable format.
Right to Object: You have the right to object to the processing of your data.
Right to Withdraw Consent: You have the right to withdraw your consent at any time.
Right to complain to the ICO: You have the right to complain to the Information Commissioner’s Office.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Toffa clothes | 4-6 Crown Street, Ipswich, IP1 3LD, United Kingdom | contact@toffaclothes.co.uk | +44 7581 306234

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.

Important Notes:

Refer to the UK government’s guidance on GDPR for detailed information: https://www.gov.uk/government/publications/guide-to-the-general-data-protection-regulation.